Brian was super professional, giving me an immediate update of the status of my order upon request. Sure, delivery time takes a couple of weeks due to it coming from Italy and then from the UK to Asia, but the process was good and not too long. I’ve waited longer for packages from China. In all, I’m super satisfied with my new Tangolera shoes. I had one pair I’d been wearing for 10 years, and though the heels have worn down, the entire shoe was so well made it’s still my go-to pair for milongas. So it was time for another pair ❤️ thank you, Brian!